ICON Homes is committed to Pickering, and you can see the results in neighbourhood after neighbourhood. We know buying a home is not a decision you make every day. It’s a unique opportunity filled with exciting and important decisions. That’s why, for over 30 years, we have made it our mission to create a customer-first approach to building homes — ones that aren’t just beautifully made, but that have true value to their owners.
Today, with Park District, Icon Homes continues to connect families to the environment in distinctive communities designed to meet the unique needs of each homeowner.
As part of our excellent after-sales ICARE program, you will have a chance to visit our Decor Studio and meet with one of our expert designers to help you discover what inspires you. Park District is a place to show off your creative side, and ICON makes it easy.
ICON Homes is dedicated to providing the highest-quality customer care, which lasts long past your closing date. We recognize that our reputation is built on happy homeowners and strive to provide consistent, reliable service to all ICON homeowners.
COMMITTED TO COMMUNICATION
Each homebuyer receives a dedicated ICON Ambassador to create a strong buyer-builder relationship and ensure that homeowners have a voice throughout the construction process. For maximum transparency and communication, purchasers will receive a variety of appointments throughout the process, including two separate decor appointments, a pre-construction meeting, a framewalk, and more, to ensure that every step is clearly understood.
REGULARLY SCHEDULED INSPECTIONS
Throughout the construction process, we implement a series of rigorous inspections, tests, and surveys to ensure that every element of your new home meets and exceeds Ontario Building Codes, and to assess the level of service and satisfaction our homeowners are experiencing. Not only does this make sure your new home is constructed to the highest of standards, but also that we are always reaching new levels of customer care. These inspections include pre-delivery, closing, and regular follow-ups for 12 months after possession.
QUALITY ASSURANCE PROGRAM
By implementing a Quality Assurance Inspection during the construction process, we touch base with our Trade Partners and achieve many things. Firstly, we identify expectations and trends with our partners, and promote job satisfaction with our tradesmen. Secondly, this assessment proactively discovers any deficiencies that can be addressed early, which raises customer satisfaction and reduces the need for after sales service. Finally, as a thorough check-in, our Quality Assurance Inspection is a service that sets us above other developers, and enhances the quality in every home.
OUR SUSTAINABILITY INITIATIVES
We believe in the importance of sustainability. At ICON, we are committed to building homes that help to protect the planet with our sustainability initiatives. This includes building green features into our homes, using sustainable practices in our building program, and choosing environmentally-friendly products wherever possible. Today, we are proud to say that the energy performance of our homes noticeably exceeds the building code and we are committed to committed to growing and becoming leaders in sustainable home building.
- ECO-FRIENDLY MOEN FAUCETS
- CONCERTED EFFORT TO MINIMIZE AND REDUCE WASTE
- RECYCLED, RENEWABLE AND/OR LOCALLY SOURCED BUILDING MATERIALS USED WHENEVER POSSIBLE
- SMARTER HOME WATER LEAK SENSORS KEEP HOMES SAFE FROM DAMAGE
- SELECT SYSTEMS THAT PROVIDE BETTER AIR QUALITY
- ENERGY STAR CERTIFIED FURNACES AND AC UNITS
- SMART HOME THERMOSTATS IN EVERY HOME
- LOW LED LIGHT BULBS
- PRE-INSTALL ROUGH-IN CHARGING POINTS FOR ELECTRIC CARS
- SELECT ENERGY-EFFICIENT APPLIANCES
- SPECIFY QUATTRO 4 WATER HEATERS
- BUILD WITH ENERGY STAR WINDOWS